our Covid flexible booking terms

In these odd times for travel and in person connection we are trying to make any COVID-19 related changes, cancellations and postponements as easy as possible. If your trip is cancelled or you cannot participate in an in person event due to COVID19 restrictions we offer complimentary credits for a future event or retreat of the same value.

Our retreat and event guests come from all over the US and Canada which means each person will face different risks and restrictions, depending on where they live. Our trips will get the green light to go ahead if there are no insurmountable COVID19 obstacles upon arrival in destination.

What our covid flexible booking terms mean

If your retreat or event is cancelled by us at any time up to the day of you will be offered the option to:

  1. Move your booking to the new modified future event or retreat date

  2. Convert your booking dollar amount to credits for coaching, reading or healing services

  3. Get a full refund of your booking with us within 30 days of cancellation

your covid flexible booking terms

If the retreat or event is going ahead but you need to cancel before arrival due to travel bans from you origin or you have personally tested positive for Covid-19 we agree to waive our normal 30 day and 24 hour cancellation policies and offer you the option to:

  1. Move your reservation to a future event or retreat date

  2. Transfer your retreat or event booking to another aligned participant to attend in your place

  3. Convert your event or retreat dollars to a credit with us valid for 12 months from the end date of your original booking

WHAT yOUR COVID FLEXIBLE BOOKING TERMS DO NOT INCLUDE:

  1. A close relative is diagnosed with Covid and you are required to care for them.

  2. Your family member is diagnosed and you have to self-isolate.

  3. You are denied boarding to your flight due to failing Covid checks.

  4. You are unable to join your trip due to not fully complying with the testing or vaccination requirements to enter your destination.

  5. If you test positive during your stay and you need to leave to quarantine

our covid-19 requirements before & during your stay

All retreat participants who travel with us are required to test at home for COVID-19 and submit their results to us 24 hours prior to travel. Masks are optional and will not be required during your experience. However, we do expect that all cleared participants follow COVID-19 protocols while traveling until reaching their destination which includes:

  1. Wearing a proper N95 or KN95 mask at all times

  2. Washing hands and using hand sanitizer through points of contact

  3. Avoiding close contact with travelers not in your group

Unfortunately if you are not feeling well and test positive during your stay, for the health and safety of our guests and team of practitioners we will ask you isolate and to leave as soon as you can. We will, of course, do all we can to help you to make arrangements.